Frequently Asked Questions

All of my roofing bids are too high. Can you help me?

You’re not alone. Almost 3 out of 10 of our clients originally had this same problem. If you’ve been getting estimate after estimate and still can’t find anyone affordable, you need to pick up the phone and call us right now (817) 213-6332 in Fort Worth, (214) 306-9604 in Dallas or Toll-Free (800) 417-7487.

How do you handle payment?

We’ll give you a free written estimate. When you hire us, we’ll collect a 50% deposit to buy materials and you can pay the balance upon completion. If you have an insurance claim, your insurance company will write out a first check to cover the materials. When the job is complete, they will mail a second check to pay off the balance.

What if my insurance check is co-endorsed to my mortgage company?

You’ll need to contact your mortgage company and ask them for instructions to get their signature. Often, you’ll need to mail the check to them unless you have a branch office in your city. Once you receive the check back, deposit it in your checking or savings account. Your bank may want to hold funds for several days until the check clears.

Will you help me with my insurance claim?

Yes. We work with all of the major insurance companies (and several of the lesser-known ones too). In fact, many of the local insurance agents call us first when their clients need roof repair. You can trust Fireman Roofing to work with your adjuster until you get every dollar you need to get your home back in shape.

Do you do more than roofs?

Absolutely! We handle all types of repair: fences, gutters, painting, windows, screens, garage doors, ventilation, insulation, chimney caps, a/c replacement, siding and more. If you need help getting your home back in shape, pick up the phone and call us for a free estimate.

Do you accept Credit Cards?

Yes, we do accept all major credit cards. If you would like to use your credit card, just let your Fireman know in advance and they’ll bring out the wireless credit card machine for your convenience.

We also accept credit cards through PayPal – a safe and easy way to pay online. If you use eBay, you probably have a PayPal account already. If not, and you need to use a credit card, you can sign-up for a PayPal account quickly and easily. We can give you step-by-step help.