Ray in Fort Worth, TX 76002
They were very courteous and did what they said they would. My Chimney looks great and brand new.
Rose in Arlington, TX 76002
They were very quick responders. From the minute I talked to them on the phone I knew it was going to be a wonderful experience. They were willing to work with my insurance company as well. I believe they did a great job of cleaning up after themselves and the actual repair was done very quickly.
Nathaniel in Dallas, TX 75246
We called Fireman Roofing to inspect our roof prior to purchasing a house. We’d already had a full house inspection, but there was a hailstorm after the inspection, but before closing. We called and they were very professional and looked at our roof on the same day. He provided his honest opinion that the roof did not need replacement or repair, which was a pleasant surprise since roofing companies seem to always recommend a new roof.
Naresh in Fort Worth, TX 76132
I was informed by the lead man about an issue and the fact that they could not proceed and needed extra materials. Matthew called me and explained. He had overlooked one side of the roof. He apologized and said whether he does the job or someone else, it needed to be done right and it required for him to buy extra materials.[/quote]
Jeffrey in McKinney, TX 75070
Great response time and completion time.
Wade in Rockwall, TX 75087
I had a great experience because the burden was taken off of me. My child ended up at the doctor’s the morning he was to come repair my roof and he came anyway and billed me the next day. He made it clear that it wasn’t a problem and not to worry about him to take care of my child.
Georgia in Arlington, TX 76016
I am a Realtor needing 5 boots replaced on a client’s roof. I got the quickest response and a great price from Alex. Client was pleased with his professionalism and timely work.
Lauri in Arlington, TX 76016
We had good customer service. He turned around the quote pretty fast. He wasn’t the high-end or the low-end, he was sort of in the middle. He was very nice and brought by samples. He was very responsive and very nice.
Christine in Dallas, TX 75243
My meeting with Alex was incidental, he was examining a buddy’s house for hail damage and I asked him to inspect ours. After walking our roof, Alex did not like the condition of our skylight, and without being asked, went up and tarped the skylight (using his own material). Our roof is new and it does not appear to qualify for replacement. However, we are holding on to Alex’s card in case that changes.
Diane & Sam in Weatherford, TX 75070
The crew arrived on the time given and were ready to work. They had to wait for the materials to be delivered but they went ahead and began removing the old shingles. As soon as the materials arrived, they started shingling the roof and had about half of the roof completed prior to quitting for the day. They made sure that the roof was covered with felt paper prior to leaving which was a good thing since we had rain that night. They finished the roof on the second day and did the cleanup. This is the first time I have seen a company have two men walking around thru the flower beds to make sure that there was nothing left. While they were doing that a third man was using a magnet to pick up nails that might have fallen.
Teresa in Heath, TX 75032
The job took a little longer than we expected due to weather delays and longer than expected lead time on the new steel roofing material, but the crew was diligent in making sure that my house was weather tight through three major storms that occurred during the process. The crew was very good about cleaning up daily, and keeping me apprised of their progress. The new roof looks fabulous and I am very pleased!